eSOON & Genesys 'G-Force China 2006' Annual Call Center Professional Seminar

eSOON & Genesys will cooperate again to hold the “G-Force China 2006”annual call center proseminar in Beijing at 21-23rd August 2006. Currently, G-Force has gained great amount of attendees, won the supports from customers and partners based on its world-leading CRM concept, becoming the annual grand conference in call center industry.

G-Force is the name of users conference registered by Genesys Telecommunications Laboratories in America. Nowadays, Genesys has only authorized five countries to hold G-Force, which are: Europe, America，Australia, Japan and China. Based on the world-leading CRM concept, G-Force has large amount of attendees and got much support from customers and partners, which make G-Force become one of the most popular annual conferences on call center industry. There are a lot of insiders come from different countries and different industries who dedicate to customer service attend the local conference. G-Force 2006 was held in Athens, Grace at 10－12th April, Las Vegas America 22－24th May, Tokyo Japan 16th June, Melbourne Australia 15-17th August, Beijing China 21-23rd August.

G-force 2002 is the debut in China, which is held by the cooperation of Genesys and its Authorized Distributor in Greater China at Beijing and Shanghai. “G-Force China- the key for enterprises to explore their fortune” the total attendees reached 500. G-Force China 2003 was held in Taipei, Guangzhou, Shanghai, and Beijing，the attendees of the four cities came with the “G current and planed for their future” exceeded 800. The G-Force China 2004 was successively held in the four cities, “G-Force China 2004-Infinite Breakthrough, Universal at Mastery, is going to be held”, meanwhile, the “Enterprise Executives Summit” is to be added for the first time, the total attendees are over thousand. G-Force China 2005-“Inherit the Past and Usher in the Future, Go from Strength to Strength” created an unprecedented grand conference. There were more than 400 attendees discussed and explored the future of call center.

In such a short time, G-Force gained unimaginable attendees and great support from nearly 10 customers and sponsor from 20 partners, winning great and vast praise of the attendees, whose influence and the value brought to call center were valid. Now, G-Force has become a grand annual conference that can draw most attention in call center industry.

eSOON and Genesys will cooperatively hold the G-Force China 2006 at Grand Hyatt Beijing at 21-23rd August, as expect there is going to be more than 500 attendees come to the conference. All the insiders from every corner of the world who dedicate to call center development will come together, and famous call center operation managers will bring the latest call center solutions and their unique views. We believe that this conference will enlighten you on such questions as how to improve call center executive force and operation efficiency, how to make the balance between call center income, payout and quality, etc.


You may expect the followings in this conference:
> To take mastery on the world call center development
> Genesys products reports
> Best CRM solution in China
> The innovative management and suggestions from famous operation management experts
> To share the successful call center cases in various industries


“G-Force China 2006”annual proseminar is the grand conference allows no missing, where you will gather with specialists all over the world dedicate to call center development to communication freely and share the their success.