Provide enterprises with relevant and useful functions tailored for specific industry. It can be easily integrated with EZactor platform and company’s legacy systems or database. Examples of EZ-Verticals that have been designed and implemented include: front-end service of

credit card and deposit/loan business in the banking industry, front-end service and telemarketing in the telecommunication industry, IT help desk function and debt collection function for the banking and telecommunication industry.

The consulting service from eSOON’s Best Business Practice Group has been assisting the making of these modules and will continue to expand the modules into other industries such as insurance, manufacturing, retailing, and government services. Together with Best Business Practice, EZ-Verticals on top of the EZactor suite of solutions will help companies and businesses to achieve superior customer service through better performance delivery.